Highest Standards in Veterinary Care for Pets
in Farragut & West Knoxville Area
“Who can believe that there is no soul behind those luminous eyes!” — Theophile Gautier
Village Veterinary Medical Center offers experience and skill in effective diagnosis, the newest treatment modalities, and use of advanced veterinary technology. Our internal medicine program incorporates the diagnosis, management, and non-surgical treatment of unusual or serious diseases in pets.
Our veterinarians graduated in the top 10% of their classes in veterinary school, receiving recognition for excellence in academia, leadership, and quality of care. Some of our doctors have even earned specialty certification by the American Board of Veterinary Practitioners in canine and feline medicine. These skills, combined with the latest technology, enable us to offer excellence in internal medicine diagnostics and treatment.
Our veterinary professionals are highly skilled at diagnosing and treating internal medicine disorders affecting the following systems:
- Gastrointestinal conditions such as pancreatitis, lymphangectasia, and inflammatory bowel disease
- Endocrine (hormonal) disorders such as hypothyroidism, hyperthyroidism, Addison’s disease, diabetes mellitus, and Cushing’s disease
- Urinary issues such as bladder stones, chronic urinary tract infections, and sterile cystitis in cats
- Respiratory conditions such as elongated soft palate, stenotic nares, pneumonia, collapsing trachea, and cancers of the respiratory tract
- Liver conditions such as microvascular dysplasia, portosystemic shunts, bacterial hepatitis, and gall bladder disease
- Hematologic disorders such as anemia, immune-mediated disease, platelet disorders, and leukemias
- Neurologic conditions such as seizure disorders, infections or inflammatory conditions, and degenerative conditions such as degenerative myelopathy
- Renal conditions such as kidney failure and protein losing nephropathy
- Cardiac conditions such as high blood pressure, murmurs, and arrhythmias
As we work through the diagnosis of internal medicine conditions, we always discuss with you the step-by-step process. We systematically work through your pet’s individual condition, discussing cost, prognosis, and treatment modalities as we move forward.
Our veterinary diagnostic tools include both in-house and referred laboratories, ultrasound, endoscopy, and radiology.
Veterinary Intensive Care
For patients requiring hospitalization and critical care support, our highly trained licensed veterinary technicians provide nursing in our intensive care unit. Our ICU offers specialized care such as intravenous fluids, feeding tube management, intravenous medications, plasma and blood transfusions, pain management, and advanced nutritional support. This proactive approach allows us to identify and stay ahead of potentially progressive conditions such as shock, anaphylactic reactions, fevers, and anorexia. Our staff is also trained in CPCR should the need arise.
Our entire staff participates in rounds twice daily to review the status of all pets in our care, including both hospitalized and boarding pets. This team communication extends from the front desk to ICU to the boarding wards, ensuring cohesive continuity of care for all pets. Rounds also allows all doctors to be aware of every hospitalized case, so input from all veterinarians is considered in patient management. The doctors frequently collaborate to review blood work, X-rays, and other laboratory results. This level of excellence in communication ensures our patients are getting the highest quality care we can provide.
If your pet is hospitalized, we communicate with you daily and update you on your pet’s progress, status, and any diagnostics that may be scheduled for that day. We also update our clients regarding costs and give estimates when surgery or ongoing hospitalization may be required. Our goal is excellence in patient care as well as excellent client service at all times. We are an open door facility, welcoming visitation between you and your pet.
If your pet has been diagnosed with a specific illness, we offer educational resources so you can fully understand the disorder, treatment plan, and prognosis. We will email or print copies of blood work, educational articles, X-rays, or educational videos.
Never hesitate to ask us questions at any time. Write your questions down as you think of them. Bring the list with you to your appointments or email questions to the veterinarians, to ensure we are meeting your communication needs.
Indicators of an Internal Problem
Signs of internal metabolic disease in your pet could include increased water consumption, excessive appetite, weight loss despite a great appetite, weight gain, excessive panting, vomiting, diarrhea, weakness, lethargy, or urination accidents. Some pets also experience skin conditions such as repeat infections or hair loss due to metabolic disease.
If you notice any of these signs in your pet, please call (865) 966–8900 to schedule an appointment to discuss your concerns with one of our veterinarians.
The Highest Standards in Veterinary Care
We are accredited by the American Animal Hospital Association (AAHA) for maintaining the highest standards in veterinary care. We are reviewed regularly to ensure adherence to these standards.
The AAHA standards of accreditation include the following:
- Anesthesia—Methods for assessing anesthetic needs in patients and appropriateness of equipment
- Client Service—Communicates well with clients during all aspects of their visit
- Contagious Disease—Protocols, processes, and facilities to handle contagious diseases and avoid outbreaks
- Continuing Education—Continuing education tools and opportunities for staff members
- Dentistry—Safe dental procedures that protect both the patient and staff members
- Diagnostic Imaging—Diagnostic imaging protocols that create a safe environment for both the patient and staff members
- Emergency—Equipment handling and process for emergencies
- Examination Room—Properly equipped for thorough examinations
- Human Resources—Handling of personnel matters
- Laboratory—Laboratory services for the prompt diagnosis of patients
- Leadership—Leadership’s commitment to creating a positive work environment and providing high-quality care
- Medical Records—Continuity of care through medical record details
- Pain Management—Pain assessment, management, and training
- Patient Care—Humane and advantageous care to patients during all aspects of their visit
- Pharmacy—Proper handling, storing, and dispensing of medications
- Safety—Safety of environment for patients, clients, and team
- Surgery—Patient safety in an aseptic environment with appropriate pre- and post-operative considerations
Village Veterinary Medical Center is proud to offer our pet patients and their owners this level of excellence in pet health care.
Watch this video to discover how accreditation makes us special.
“The entire staff truly cares about the health and quality of life of their client’s pets... and the awareness of the feelings of the pet owner. In this day of awful or non-existent “customer service,” this Clinic proves daily that care and compassion can come naturally. One could not ask for more... ”
—Judy, Vonore, TN
“From the greeting you receive opening the double doors into the bright airy reception, to the detailed, kind compassionate care given to every animal and their humans, you will feel as if you have come home to your pet’s family.”
“The caliber of the medical staff is exceptional. Even going beyond the education and the experience of the staff is their philosophy of superior patient care. The staff treats our pets as they would their own.”
“I have complete confidence in the judgment of the veterinarians. They have gotten to know me and my feelings are considered when treatment options are presented with the final decision being mine.”